*Network Engineer -Tier II
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Client Services |
Job Location: |
Kansas City, MO |
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LayeredTech, is highly regarded for its complex managed hosting capabilities. The company’s unique value centers on a solid foundation of data security knowledge and proactive support from a dedicated team of experts. It has top-tier data centers around the world and 8,000 servers under management. LayeredTech offers a comprehensive suite of advanced managed compliance services -- assuming responsibility for IT controls associated with compliance requirements. Our scalable infrastructure powers millions of sites and Internet-enabled applications including ecommerce, software as a service (SaaS), content distribution and more. Success with our clients is built on trust --knowing that the systems supporting their applications work and that their data is secure.
Job Responsibilities
- Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions
- Research and document new products and tools; interact with vendors on ongoing basis for the purpose of investigating new equipment and services
- Performs complex engineering, design, implementation and maintenance tasks on the LAN and/or WAN
- Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements
- Makes recommendations to management on desirable additions and development
- Continually plan for the expansion of the Layered Tech network
- Assist troubleshooting of highly complex network problems and acts as a high level escalation point for Network Engineers
Job Requirements
- 5+ years experience in engineering datacenter and IP backbone networks
- In-depth experience with protocols such as OSPF, ISIS, BGP, MPLS, and other service provider level protocols.
- Experience in services such as L2VPN, L3VPN and VPLS etc.
- Excellent knowledge of Cisco IOS
- Excellent knowledge of servers, switches, routers, and various network services
- Ability to communicate information and ideas in speaking so others will understand
- Strong written and verbal communication skills
- Demonstrated leadership ability, strong team player who enjoys a fast paced atmosphere
- Ability to manage multiple conflicting priorities, commitments and projects
- Ability to influence and drive consensus on multiple technical views Critical Skills
- Previous Networking support experience in enterprise, IT or service provider environment
- Experience diagnosing complex issues through packet capture analysis tools (Wireshark, tcpdump, snoop, Sniffer Pro)
- Hands on experience including but not limited to:
- Cisco routers and switches
- Firewall technologies (Cisco ASAs)
- Server Load balancer configurations and support (F5, Cisco ACE, Foundry Server Iron etc.)
- Security technologies
- Virtual and physical security technologies (ie. Cisco ACE/FWSM, ASA, IP tables, ACL etc.)
- Intrusion detection support and analysis
- A commitment to delivering a superior client experience through direct interaction with clients during support and change management
- Ability to quickly adapt to advancing technologies and procedural changes
- Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution
- Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment
- Ability to work well in team environment
- Excellent verbal, written and analytical skills
- Experience with Shell/Perl/Expect/Powershell and/or other scripting languages and/or web development technologies like HTML, XML, Java
- Familiarization with SAS-70, ITIL and PCI guidelines and practices
- Technical certifications in areas of expertise (CCNP, CCDP, CCIE, CCDE)
- Project Management experience
- Self-motivated, directed and passionate
- Ability to learn very quickly in a fast paced environment
Education / Experience
- Bachelor’s Degree or equivalent education in related fields / or 5 years’ experience in related field
- 5+ years’ experience working in IT Service Provider industry at enterprise level
- ITIL Foundation Training and/or Certification CCNP certification is required CCIE certification is highly desired
~CB~
