The Virtualization Specialist™ 

* Technical support and abuse is available via our web-based ticketing system ONLY; technical phone support is not available (except thru DEFCON). We do have technicians physically at each of our 4 primary Data Centers 24/7/365 days per year; however, all communications must be submitted to our ticketing system via email or through our customer portal (http://encompass.layeredtech.com). All tickets are answered promptly.