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Application Performance Management Service Extends Layered Tech’s Leadership in Managed Hosting

June 25, 2013

Plano, Texas – Layered Tech, a leading global provider of compliant and secure cloud and hosting services, is now offering its managed hosting clients a new service for monitoring and optimizing the performance of business-critical web applications. With Application Performance Management added to Layered Tech’s already broad managed services portfolio, Layered Tech can now manage the entire application platform for clients as well as providing expert help in managing application performance and end-user experience. Layered Tech clients are freed to focus on application development and business innovation, without having to worry about infrastructure or platform management.

Layered Tech’s Application Performance Management (APM) service is geared toward owners of complex distributed web applications including SaaS solutions, ecommerce, brand marketing websites, electronic health records processing, and financial services including payment transaction processing and fraud detection. Traditionally owners of these types of multi-tier web applications have found it difficult to proactively assess and optimize application performance. Often, application users are the first to know of performance problems, and the cost to application owners is lost revenue as frustrated users abandon slow transactions mid-way or give up on a site that’s temporarily unavailable.

The Layered Tech APM service, powered by innovative technology from AppDynamics, monitors performance of the key business transactions that comprise an application, such as user login, adding items to a cart, or making a payment. Through an easy-to-use APM console, Layered Tech’s 24x7 service desk, and the client’s own service desk, have real-time visibility into the performance of every type of business transaction within the application, as well as the ability to quickly pinpoint the cause when a transaction is performing poorly.

“We’re enthusiastic about partnering with leaders in complex cloud environments such as Layered Tech to help their clients manage business-critical issues with application performance," said Joe Sexton, President of AppDynamics. “Enhancing their Cloud and Managed Hosting services with AppDynamics’ Application Performance Management demonstrates the Layered Tech commitment to help clients resolve the challenges of deploying and maintaining today’s distributed application environments .

With the APM service enabling Layered Tech managed hosting clients to quickly spot and troubleshoot application performance problems, clients can:  Improve end user experience.  Increase revenues by increasing conversion rates and reducing abandonment rates  Reduce support costs and mean time to resolution for performance problems.

Together with Application Performance Management, Layered Tech offers its clients comprehensive managed services for web servers (such as Apache, IIS, Nginx, and Tomcat) and databases (such as MySQL, SQL Server, PostgreSQL, and Oracle), including configuration management, patch management, capacity planning, and onsite and offsite backup. In partnership with Apica, Layered Tech also offers web server load testing and user experience synthetic monitoring to help clients roll out new applications or plan for peak load sessions.

“What makes Layered Tech unique is our ability to offer a comprehensive managed platform service that covers the deployment, maintenance and administration of the platforms, the ability to preemptively detect performance issues and identify root cause, and the ability to load test an application and ensure it will perform upon production release or during peak load,” said Kevin Van Mondfrans, Layered Tech’s VP of Product Management.

“Combined with our on-demand cloud services, Layered Tech can meet the demanding requirements of SaaS providers, brand marketing organizations, payment services, healthcare record services, and other applications with critical business transitions.”

About Layered Tech

Layered Technologies (Layered Tech), a leading global provider of compliant and secure cloud and hosting services, supporting mission-critical e-business applications, offers PCI-, HIPAA- and FISMA-compliant hosting solutions, managed dedicated hosting and cloud computing services, including Compliance Guaranteed, which ensures that all Layered Tech compliance services are guaranteed to pass 100 percent of every IT audit or assessment. By providing high-quality technology, infrastructure and support, Layered Tech enables clients to eliminate capital expenses and save on operating costs so they can focus on core initiatives. Layered Tech’s scalable infrastructure powers millions of sites and Internet-enabled applications, including e-commerce and SaaS. Clients include federal, state and local government agencies; large enterprises with advanced data security, compliance and uptime requirements; and leading-edge Web 2.0 startups. For more information, visit www.layeredtech.com.

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