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Layered Tech Announces Major New Release of Its Customer Portal

October 14, 2010

Plano, Texas – Layered Technologies, Inc. (Layered Tech), a leading worldwide provider of on-demand and cloud computing IT infrastructure, today announced that its enhanced Web-based customer portal, called Pentagon 3, will include added monitoring capabilities and deliver greater convenience and visibility to customers through highly intuitive and customizable features. Pentagon 3 will become seamlessly available to all Layered Tech customers via computers, as well as Web-enabled mobile devices later this quarter. In addition to being able to order virtual machines through the portal, Pentagon 3’s enhancements will include widgets for accessing e-mail clients, RSS feeds, message boards, calendars and more so that customers can create a customized personal dashboard with direct access to the data that’s important to them.

“Portal capabilities are one of the key differentiators between service providers in Web hosting and cloud infrastructure,” said Lydia Leong, Research VP, Gartner. “Customers want to be able to monitor and manage their infrastructure anytime, anywhere, from any device. Furthermore, different people within a customer organization have different needs; a business manager, application owner, and IT operations engineer, for instance, all need different visibility and control in the portal.”

Layered Tech’s existing customer portal already provides customers with a powerful centralized management system for support, upgrades, hardware information and invoicing, and with Pentagon 3’s full-fledged feature set, extensive content choices and customization capabilities, customers can have everything they need and want, from server monitoring tools to global news feeds, available in one place.

“Layered Tech continually strives to develop innovative solutions and tools that not only meet customers’ needs, but also make managing and observing their hosted environment, whether it be a few servers to several hundred, as simple as possible. The latest version of our customer portal will do just that,” said Terrance Bush, COO and CIO of Layered Tech. “Pentagon 3 will allow customers to configure their own personal dashboard with drag and drop features and widgets so that all of the tools and information they prefer is accessible via a single location. And with additional enhancements planned for later this year and onward, Layered Tech customers will have unprecedented visibility and management of their infrastructure, as well as the ability to order virtual machines from within the portal.”

Pentagon 3 enhancements include:

  • Introduction of extensive customization capability, with drag-and-drop features and widgets, so that customers can tailor “data dashboards” with the tools and information most useful to them;
  • Access to additional purchasing options so that in addition to ordering dedicated servers, customers will be able to order cloud-based solutions, specifically, virtual machines;
  • Access to the VMware Console from within Pentagon 3 so that customers can view their virtual environment, monitor it, build templates and more (available later in the year);
  • Full view of the R1Soft Back-up Console from within Pentagon 3 to fully manage the server back-up solution (available later the year).

About Layered Tech

Layered Technologies (Layered Tech), a leading global provider of compliant and secure cloud and hosting services, supporting mission-critical e-business applications, offers PCI-, HIPAA- and FISMA-compliant hosting solutions, managed dedicated hosting and cloud computing services, including Compliance Guaranteed, which ensures that all Layered Tech compliance services are guaranteed to pass 100 percent of every IT audit or assessment. By providing high-quality technology, infrastructure and support, Layered Tech enables clients to eliminate capital expenses and save on operating costs so they can focus on core initiatives. Layered Tech’s scalable infrastructure powers millions of sites and Internet-enabled applications, including e-commerce and SaaS. Clients include federal, state and local government agencies; large enterprises with advanced data security, compliance and uptime requirements; and leading-edge Web 2.0 startups. For more information, visit www.layeredtech.com.

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