Archive for the 'Infrastructure' Category

Capturing Conversions: Why Milliseconds Matter to the Bottom Line

There’s an old saying we all deal with every day: time is money. On the Internet, money can be measured pretty well by one important metric: page load time. Research has shown consistently that user experience is important and functionality is useful, but nothing will cause a customer to jump ship quicker than a slow website.

In fact, Microsoft claims that 250 milliseconds can be the difference between a return customer and an abandoned checkout cart.

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10 Reasons Why Migrating to the Cloud Makes Sense

I had the opportunity to attend and speak at recent KANAConnect events in the US and Europe. I was surprised and delighted at the breadth of discussion and focus placed on cloud computing and the forward-thinking direction of many of the attendees.

One thing that was quite clear and different from what I’d experienced at past KANA events was the overall mindset towards the cloud playing a larger role in the future growth plans of the majority of the companies in attendance.

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Q4 Update From Layered Tech CEO Jack Finlayson

I’m excited to update you on the progress and status of Layered Technologies (LT) Inc. as we begin the fourth quarter of 2013.

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Is It Safe?

Some of you might remember the movie Marathon Man starring Dustin Hoffman as Babe.  In it, he is repeatedly questioned by the former Nazi SS dentist, Dr. Christian Szell and asked, “Is it safe?”

Christian Szell: Is it safe? Is it safe?

Babe: You’re talking to me?

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Think Vertical

You’ve made the decision to move to the cloud, but as with anything, all products aren’t created equal.  And like with any complex decision, you need a roadmap.

But let’s start with something important – you need to start to Think Vertical.  Many organizations have the responsibility for the compute, storage, data center and network split across manager.  Of course, when you only have a few servers in a closet and you’re running a local area network to connect your PCs, it might have been OK.   But today it doesn’t make sense.  The optimal decisions are totally connected.  Let’s say you acquire a new business in Japan. Should you get a high-speed network back to your servers in California? Should you buy a data center cloud service in Japan and put your own servers in there? Or should you connect to a compute & storage cloud service in Singapore?

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You Can’t Handle the Truth

The next time your IT staff comes to you with a server or storage purchase order and says, “And the price is $1 million,” put on your Jack Nicholson mask, do your best “A Few Good Men” impersonation,” and growl, “Is that the truth? I don’t think so because, you can’t handle the truth.”

The truth is the cost of that hardware is not $1 million. Oh, sure, it’s the one time purchase price, but just like application software, that’s just the beginning of the cost.

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IT Doesn’t Matter?

Ten years ago, Nicholas Carr wrote a paper entitled “IT Doesn’t Matter” published in the Harvard Business Review.  He might not have realized the far-reaching effects but in many IT shops, and with many senior executives, it signaled a shift from focusing on compute, storage, data centers and networks to applications.  This also coincided with the rise of enterprise applications and, as a result, CIOs spend a lot of time discussing packaged applications, integration, and implementations, resulting in the treatment of the fundamental engine of their business as a commodity.  But in most companies, packaged applications represent less than 20% of the overall footprint.

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Blog Series: Reducing Risk with PCI-Compliant and Secure Community Clouds, Part III

By Jeff Reich, Chief Risk Officer, Layered Tech

In parts one and two of this blog series, we’ve examined how community clouds are viable environments for PCI compliance, and in this segment we will explore how security is instrumental in guarding against data breaches.

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Blog Series: Reducing Risk with PCI-Compliant and Secure Community Clouds, Part II

By Jeff Reich, Chief Risk Officer, Layered Tech

In the first installment of this series, we looked at the magnitude in which companies are experiencing security data breaches and how PCI compliance can help businesses overcome these issues.  In this installment, we’ll examine how community clouds are emerging as an alternative environment for companies looking to achieve PCI compliance and robust security while also reaping benefits including reduced overhead.

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Blog Series: Reducing Risk with PCI-Compliant and Secure Community Clouds

By Jeff Reich, Chief Risk Officer, Layered Tech

It seems almost daily a new report emerges detailing how a company suffered a data security breach, resulting in the release of sensitive data for hundreds of people.  To help guard against these attacks, companies can become PCI compliant, but it is not an easy goal to achieve and does not guarantee complete and total security.  As an alternative, community clouds provided through third-party resources like Layered Tech offer security options and a path to compliance without the cost and labor issues present with in-house systems.

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