On September 23, 2013 the HIPAA Omnibus Rule went into effect. This rule provides further clarification to a complex set of requirements. It also defines some potentially catastrophic penalties associated with a Protected Health Information (PHI) or Electronic Protected Health Information (ePHI) breach.
Archive for the 'LT News' Category
Every customer running revenue-critical business applications should consider adding application performance monitoring and management. For this reason, we have taken our experience deploying application performance monitoring tools for our customers and released a standard managed solution. Our new Application Performance Management (APM) service, powered by AppDynamics, offers a “managed with” model in which we integrate APM with our customers’ managed hosting and cloud service. We handle the deployment, configuration, monitoring and assist clients with utilizing the APM solution.
It was a pleasure to serve as a judge for the e-Pay Innovation award at the recent ETA Expo in New Orleans, LA. The winner of the $10,000 award was Trak for developing technology aimed at moving Brazil’s population from a paper payment system to a more efficient electronic format.
The ETA Technology Committee oversaw the event, which was part of the 2013 Annual Event and Expo in New Orleans. The Bill and Melinda Gates Foundation provided funding for the winner of the e-Pay Innovation Award and offered scholarships for several startup companies to exhibit in the Payments Next Zone section of the Expo.
Continue reading ‘E-Pay Innovator Drives Mobile Commerce in Developing Countries’
As the world’s largest sports organization, Special Olympics looks to transform lives through the joy of sport, every day and everywhere. In support of Special Olympics’ mission, Layered Tech’s Kansas City office is thrilled to be competing in and volunteering for the 2012 Kansas City Corporate Challenge, April 27-June 30.
Layered Tech is proud to be a sponsor of OpenCamp, the Southwest’s first multi-platform Web conference. Created by the same people who started WordCamp Dallas and DrupalCamp Dallas, OpenCamp takes place Friday, Aug. 27 through Sunday, Aug. 29 at the Addison Crown Plaza Hotel, located at 14315 Midway Road, Addison, TX 75001.
When was the last time you dialed an 800-number for customer support or chatted with an online support rep about a product or service you’re using? As I type this post, call center agents for major corporations are handling tens of thousands of calls, e-mails and chat sessions. That’s a lot of customer interactions at any given time, and each customer engagement is important and must be treated personally. Some of the world’s largest brands, including Priceline.com and eBay, rely on customer service solution provider KANA Software to better manage their ever-increasing customer interactions. Ballooning customer interaction volumes put pressure on IT infrastructures, which is what drove KANA to re-evaluate the infrastructure it had in place.
When it comes to supply chain solutions, JDA Software Group, Inc. is no doubt the “Big Kahuna.” More than 6,000 enterprises worldwide rely on JDA to optimize their supply chain and improve profitability. In addition to its international presence, JDA’s solutions span numerous industries, including manufacturing, wholesale distribution, transportation, retail, grocery, travel, hospitality and media.
Viva Las Vegas! We recently returned from a successful trip to the Channel Partners Conference & Expo 2010 in Las Vegas, where we launched our new partner program. It’s designed to give our partners all of the resources they need to deliver advanced dedicated hosting, virtualization and cloud computing infrastructures to enterprise customers. Our program is based on solution sets and added services so partners can engage more customers and shorten the sales cycle.
It’s undeniable – cloud computing and virtualized environments have evolved into enterprise-worthy infrastructure solutions. But for enterprises, putting their data at risk on shared public servers still presents a security challenge they can’t overlook. From our experiences working with enterprises of all sizes, we know that while they all have different business goals, they all have the same cloud environment needs: enterprise-class security, choice and flexibility.