Cloudbook Profiles JDA and Layered Tech

Published on April 20, 2011 in Cloud Computing. Closed
Posted by Tom Eagle

Cloudbook, an independent authority and educational resource for cloud computing, recently published an in-depth look at JDA’s process of evaluating and selecting a private cloud provider.

With the help of consultants from Burstorm, JDA — the leading supply chain solutions company — met the challenge of finding a flexible cloud provider who could help consolidate 1 million users from over 100 countries into a single hosted cloud environment.

View the videos and read the article over at Cloudbook to learn why Joe King, SVP of JDA Managed Services, selected Layered Tech to help migrate JDA’s mission-critical managed services to the cloud.  This is an interesting read and an excellent insight into how a well-respected enterprise selected a private cloud provider.

Meeting Compliance Standards – The New Horizon

Published on November 23, 2010 in Hosting Industry and Layered Technologies. Closed
Posted by Tom Eagle

As businesses and their customers increasingly process, store and share sensitive data online, there is a growing need for secure hosting services that meet data security compliance standards.  Layered Technologies recognizes this growing enterprise trend and is committed to evolving and improving our managed hosting services, which is why we have acquired GSI Hosting, a leading provider of compliance-oriented hosting services.  The acquisition is part of our accelerating growth within the enterprise managed services sector, and the combination of Layered Tech’s on-demand and cloud computing infrastructure with GSI’s compliance-oriented capabilities will create a market-leading managed services portfolio for customers across the globe.

We’re excited to now serve the needs of security-driven organizations requiring PCI-DSS compliance, and we’re squarely focused on introducing additional compliance services, including healthcare HIPAA compliance.

There’s a compelling synergy between Layered Tech’s managed dedicated and cloud-based hosting solutions and GSI’s compliance capabilities, and this combination strengthens the service to existing customers of both companies, as well as creates new hosting options that will bring additional value to the market.  In addition, by combining our resources with GSI, we can offer customers an even stronger level of technical support.  We’re excited to welcome GSI’s talented team to Layered Tech and have Robin Greenhagen, GSI founder and CEO, join Layered Tech as CTO and Kelly Kephart, GSI COO, join as Chief Integration Officer.

Some of the strengths of the combined company include:

  • Only provider able to support PCI compliance through all key audits
  • PCI-compliant cloud offerings
  • Compliance enabled in three flagship data centers initially, with compliance rollout in more of our data centers subsequently
  • Fully managed, compliance-based hosting
  • State-of-the-art customer portal, with extensive features for flexibility, control and ease of use

Here at Layered Tech, we’re looking forward to begin working with our new colleagues from GSI, merging our solutions portfolios, and begin offering our clients the next phase of secure managed hosting services.

CA Technologies’ Video Interview with Our CEO

Published on October 11, 2010 in Exec Chat, Hosting Industry, LT Exec Interviews, Layered Technologies and Videos COOL!. Closed
Posted by Tom Eagle

There’s a new video posted by CA, in which Jack Finlayson, CEO of Layered Tech, discusses the significance of CA’s acquisition of 3Tera.  Layered Tech has long used 3Tera’s award-winning software to help IT managers reduce the time and complexity of deploying and managing business services to the cloud.

Check it out here.

Layered Tech Sponsors Southwest’s First Multi-platform Web Conference

Published on August 24, 2010 in Events, Industry Events and LT News. Closed
Posted by Tom Eagle

Layered Tech is proud to be a sponsor of OpenCamp, the Southwest’s first multi-platform Web conference.  Created by the same people who started WordCamp Dallas and DrupalCamp Dallas, OpenCamp takes place Friday, Aug. 27 through Sunday, Aug. 29 at the Addison Crown Plaza Hotel, located at 14315 Midway Road, Addison, TX 75001.

So, you may think that we’re blogging about a blogging event…that’s only partially true!  OpenCamp is much more than a blogging event – it’s dedicated to the concept of removing both real and artificial barriers to bring together Webmasters, Web developers, bloggers, podcasters and social media enthusiasts, regardless of the tools they use, the medium in which they provide content, or the topics upon which they focus.  There’s never been an event like this, so you won’t want to miss it.

We’d love to see you there and have you experience the many sessions that OpenCamp has arranged.  Some of the industry’s top experts will present on topics ranging from social media to technical development, content creation, revenue generation and more.  WordPress, Drupal, Joomla!, and .NET sessions will also be available, and there will be tracks that will appeal to all attendees.

Layered Tech will have a booth onsite, so be sure to stop by and learn about our latest and greatest news and offerings.  If you are attending, be sure to check your attendee bag for a special offer from Layered Tech!

OpenCamp is going to be BIG…they are expecting well over 600 attendees.  And to kick things off right in a Texas-sized fashion, be sure to attend Friday night’s huge opening event.  At 7:30 p.m., the U.S. Army Golden Knights will do an amazing exhibition jump.  You won’t want to miss this – a squadron of our country’s finest will parachute in formation, complete with smoke and pyrotechnics.  Like we said, this is much, much more than a blogging event!

To learn more about OpenCamp or to register, visit the OpenCamp website at http://openca.mp/.  We hope to see you there!

Layered Tech Delivers Global, Scalable Cloud Infrastructure for Customer Service Management Provider

Published on July 26, 2010 in Hosting Industry, LT News, Layered Technologies, Virtual Private Datacenter and Virtualization Hosting. Closed
Posted by Tom Eagle

When was the last time you dialed an 800-number for customer support or chatted with an online support rep about a product or service you’re using?  As I type this post, call center agents for major corporations are handling tens of thousands of calls, e-mails and chat sessions.  That’s a lot of customer interactions at any given time, and each customer engagement is important and must be treated personally.  Some of the world’s largest brands, including Priceline.com and eBay, rely on customer service solution provider KANA Software to better manage their ever-increasing customer interactions.  Ballooning customer interaction volumes put pressure on IT infrastructures, which is what drove KANA to re-evaluate the infrastructure it had in place.

KANA looked to leverage the benefits of a cloud computing infrastructure, especially because the pay-as-you-go pricing model and flexible architecture was more cost-effective and efficient.  After reviewing several vendors, KANA decided to partner with Layered Tech because of our expertise and ability to support their needs on both sides of the Atlantic.  We created a customized package of virtual private data centers (VPDCs), managed services and disaster recovery solutions so KANA can support their clients, large and small.

We are excited to partner with the leader in customer service management and provide the international presence and flexibility KANA needs to give their clients customer service applications on a highly scalable infrastructure.  We enjoy working closely with KANA, and we take pride in getting to know our customers’ businesses so that we can provide them with the custom infrastructure solutions they need to succeed.

How can we help your business?