Layered Tech, a leading global provider of on-demand web hosting and cloud computing solutions today announced that they are the proud Platinum Sponsor of WordCamp 2009, hosted by WordPress.
To be held in San Francisco on Saturday May 30th, this bi-annual blogging event will be buzzing with WordPress users and developers focused on the past, present and future of the blogosphere. Attendees gain practical hands-on skills while also understanding the trends that are shaping today’s web publishing world. WordCamp’s Key Speakers include: Matt Cutts & Steve Souders of Google, John Lilly -CEO of Mozilla, Tim Ferriss -Author of the Bestseller “4-Hour Workweek”; Dave Moyer & Chris Pirillo, famous internet personalities; and of course Matt Mullenweg, Founder of WordPress -as well as many other industry leaders in the blogosphere.
“Layered Tech is proud to be a sponsor of WordCamp 2009, created and hosted by WordPress,” said Todd Abrams, President and COO of Layered Tech. “It’s a notable event keying in on the importance and benefits of blogging, as well as a great opportunity for networking and building key relationships in the industry. WordPress is a valued client of ours, as we provide the majority of their infrastructure. We are continually engaged and supportive of the trails they are blazing in the ever growing web publishing frontier.”
Register today! AND come visit us at WordCamp’s after-hour party, sponsored by Layered Tech.
Lear more about: Layered Tech | WordCamp 2009 | WordPress
Check out this “sneak peak” tour of Layered Tech’s Data Center, hosted by Cali Lewis from Geekbrief.TV
It isn’t typical that someone is allowed to bring a camera into a secure data center. But for Cali Lewis of GeekBrief.TV, John P., the CMO at Layered Tech either broke some rules or pulled some strings – so they could take a tour and bring you along via video. The part that couldn’t be shown was the layers and layers of security they had to go through to get to the server rooms. View Video >>
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[ Announcement ] Layered Tech Launches Automated Web Hosting Infrastructure To Streamline Server Selection and Provisioning Learn more >>
2009 is finally upon us! And were we ever busy in 2008 here at Layered Tech: millions of dollars invested in upgrading our ERP infrastructure, to thousands of hours spent developing some amazing new customer support tools. And now in 2009, we’re beginning to roll out these exciting new initiatives, starting with our overhauled customer portal, Encompass.
ENCOMPASS has been our account management portal for over 3 years. Minor updates have been made during this time; however, only until NOW (with significant investments made) are we able to “blow it out” and take it to the next level.
WELCOME to our first major update which provides:
- Fully redesigned dashboard for easy navigation
- Newly enhanced features and functionality
- Seamless integration to front-end systems
- Updated user interface for improved usability
(Click on images to enlarge.)
Our new Encompass, which will be in beta for 30 days and run in conjunction with our old system, is a fully functioning cousin of our previous account management portal – only much, much better. Plus, in the coming weeks, it will get even more features and functionality including:
- Completely customizable dashboard
- Full integration of new support ticketing system
- Ability to upgrade servers and services directly via Encompass
- Improved help guides and support documentation
- Option to access Encompass via our iPhone account center using just your iPhone or iPod Touch.
All this and more, scheduled for completion in Q1 of 2009.
With that said, we hope you will take the time to explore this new tool in the coming days. Just visit https://beta-encompass.layeredtech.com (log-in using usual username & password) to check it out. And please, let us know what you think!
Note: For the next 30 days, our old support ticketing system will only be available via the old version of Encompass. Once the Encompass BETA 30-Day Launch is complete, all will be rolled over to our new system.