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- Managed Services
- Why Us
Layer 2: Active Support managed services give you the base management and tools necessary to support your configuration, with Layered Tech there to lend active support, as needed. This solution is ideal if you already have strong IT support for your systems, or if you are simply using your environment for non high-availability build outs, such as development or testing.
Well-suited for simpler environments requiring supplemental support for IT staff.
Layer 2 managed services can be applied to any system or network device. Additionally, Layered Tech offers enterprise-level management of your database software (MS SQL, MySQL, Oracle) as an add-on to our system management services.
Monitoring is included when you purchase Layer 2 managed services for a system or network device.
|Monitoring||Layer 1||Layer 2||Layer 3||Layer 4|
|Site monitoring and system monitoring services for one hosted site/IP address on your server|
|24/7 monitoring and "first-responder" issue escalation|
|Issue troubleshooting and remediation|
|Customized escalation and remediation procedures|
|Detailed performance statistics via client portal|
|Synthetic transactions available for deployment to interrogate system health|
|File integrity monitoring and remediation services|
Chat online with an account manager, or call 888-952-4888 now.