With DEFCON Support Levels 1 – 4, your server is monitored for problems and outages—and in the event of an outage, our round-the-clock team of Dedicated Server Experts will take corrective action to resolve the problem and recover any failures.
The amount of monitoring on your dedicated server is determined by its level of DEFCON support.
| DEFCON Level | Service Monitoring | Resource Monitoring |
|---|---|---|
| DEFCON 1 | 8 Services | HDD, CPU, Memory, Load |
| DEFCON 2 | 5 Services | HDD, CPU, Memory, Load |
| DEFCON 3 | 3 Services | HDD, CPU, Memory, Load |
| DEFCON 4 | 1 Service | None |
| DEFCON 5 | None | None |
Layered Tech’s Dedicated Server Experts and advanced IT monitoring server are the foundation of our support.
Dedicated Server Experts watch your server 24 hours a day. When a problem does occur, experienced staffers are directly available to help recover and maintain your server uptime. If a failure should occur, our Dedicated Server Experts will be taking care of the problem within minutes. Through daily communication, Dedicated Server Experts also review any recurring problem, since a repetitive problem may require in-depth analysis to identify the core of the problem.
Layered Tech utilizes Nagios IT infrastructure monitoring software, which allows for current status information, historical logs and reports. All software is owned, operated and maintained by Layered Tech, with no additional licensing fees to you.
Chat online with an account manager, or call 1-866-584-6784 now.
