Layer 3: Full Management managed services are best-suited for business-critical solutions and production systems that need to run at peak performance around the clock. This full-management solution provides a deeply customized, proactive service level from your client support team, coupled with enhanced system management tools for managing your complex environment. In other words, with Layer 3, Layered Tech is constantly on the lookout for opportunities to make your environment run better, smoother, faster. And we are quick to respond when a situation warrants immediate attention.
Constant proactive service management; addresses more complex requirements of business-critical solutions/systems.
Layer 3 managed services can be applied to any system or network device. Additionally, Layered Tech offers enterprise-level management of your database software (MS SQL, MySQL, Oracle) as an add-on to our system management services.
Monitoring is included when you purchase Layer 3 managed services for a system or network device.
| Monitoring | Layer 1 | Layer 2 | Layer 3 | Layer 4 |
| Site monitoring and system monitoring services for one hosted site/IP address on your server | ||||
| 24/7 monitoring and "first-responder" issue escalation | ||||
| Issue troubleshooting and remediation | ||||
| Customized escalation and remediation procedures | ||||
| Detailed performance statistics via client portal | ||||
| Synthetic transactions available for deployment to interrogate system health | ||||
| File integrity monitoring and remediation services |
Chat online with an account manager, or call 888-952-4888 now.