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Layer 3: Full Management

Layer 3: Full Management managed services are best-suited for business-critical solutions and production systems that need to run at peak performance around the clock. This full-management solution provides a deeply customized, proactive service level from your client support team, coupled with enhanced system management tools for managing your complex environment. In other words, with Layer 3, Layered Tech is constantly on the lookout for opportunities to make your environment run better, smoother, faster. And we are quick to respond when a situation warrants immediate attention.

Layer 3: Full Management Managed Services

Layer 3: Full Management

Constant proactive service management; addresses more complex requirements of business-critical solutions/systems.

Managed Services Security and Resources

Layer 3 managed services can be applied to any system or network device. Additionally, Layered Tech offers enterprise-level management of your database software (MS SQL, MySQL, Oracle) as an add-on to our system management services.

Monitoring is included when you purchase Layer 3 managed services for a system or network device.

Monitoring Layer 1 Layer 2 Layer 3 Layer 4
Site monitoring and system monitoring services for one hosted site/IP address on your server included included included included
24/7 monitoring and "first-responder" issue escalation included included included included
Issue troubleshooting and remediation   included included included
Customized escalation and remediation procedures     included included
Detailed performance statistics via client portal     included included
Synthetic transactions available for deployment to interrogate system health     included included
File integrity monitoring and remediation services       included

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