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The site monitoring component of Layered Tech's Layer 1: Monitoring service is designed to make sure your websites, ftp sites, mail services, and other network resources remain online and responsive to your customer's needs. Layer 1 is available as a standalone service and is also included with Layered Tech's Layer 2: Active Support and Layer 3: Full Management system administration.
Layer 1 features 24x7 site monitoring of your critical network applications, including website responsiveness, the ability to send/receive emails, and the visibility of your servers on the Internet. With Layer 1: Monitoring, you can receive custom alerts via email or a text message to your mobile phone.
As part of the service, Layered Tech will also handle the first response to the alerts, and work according to our escalation procedures to notify the appropriate client contact immediately.
Layer 1 can monitor the following protocols and services:
Layer 1: Monitoring does not require agent monitoring software to be installed, but systems must be available to our public monitoring servers (via the Internet), or to our private monitoring servers via VPN tunnel.
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