When you choose Layered Tech, you get the experience, quality and assurance you need for continued business success. From managed and self-managed dedicated servers to virtualization and grid computing, our offerings provide many options to meet your technology requirements. Plus a sales and support team that’s committed to assisting you with your IT infrastructure needs.
Below we have compiled some of the most frequently asked questions, with answers provided, to assist you with your new server purchase. If you don’t see your question noted below, please contact us for further assistance.
FastServers.net and Layered Tech
FastServers.net and Layered Tech Integration (PDF)
About Layered Tech
With over 6,000 customers globally, Layered Tech has become the premier leader in hosted IT infrastructure including everything from managed and self-managed dedicated servers and web services to virtualization and grid hosting technologies. From name brand hardware and software housed in multiple Top Tier data centers across the globe, all connected by blazing fast Tier 1 networks with 24/7/365 back-end technical support, Layered Tech is committed to providing technology innovation and solutions that support our customer success.
Learn moreIn April 2008, Layered Tech acquired FastServers.net, a leading Chicago-based managed hosting company. The acquisition has combined the expertise of FastServers.net in managed dedicated hosting with Layered Tech's leading Grid and unmanaged offerings together providing a new range of superior services significantly benefiting customers.
Ordering
All of our servers are provisioned, installed and setup in 24-72 hours (estimated) from the time payment is confirmed. The majority of our servers are deployed within this time frame, however, some unique configurations may take a little longer. Contact
sales@layeredtech.com for details.
Layered Tech’s offerings are provided on a month to month basis. We also offer 1, 2, and 3 year contracts on any solution that involves private rack space or additional infrastructure. Contact
sales@layeredtech.comDedicated Servers
Due to ARIN rules, we are unable to change IP registration information. We do provide 'RWHOIS' information for all our clients to meet the ARIN guidelines and we will provide 'SWIP' changes to ARIN if a client has /25 (128 continuous IP's) or more. Even then it will show Layered Tech at the top of the list and the IP's then delegated to you. The ONLY way around this is to purchase your own IP space from ARIN or another local registrar.
Network
Bandwidth usage is measured from samples taken at the switch. You can monitor and check your bandwidth usage by logging into Encompass. Once there, choose the bandwidth monitor for the specific server in question to see how much bandwidth you are using. The total transfer listed is the actual transfer your server has done, both in and out. Note: You can also set-up Bandwidth Alerts within Encompass.
You can perform either of these tests by doing so on the following URLs:
Speedtest.layeredtech.com >>> Savvis Speedtest
Speedtest2.layeredtech.com >>> Databank Speedtest
Support
With our self-managed servers, before a server is deployed, we install the OS and a Control Panel (if selected). All additional software, firewall, etc. is the responsibility of the customer.
Note: On base *nix installs, we do not automatically install MySQL. We do install PHP and Apache on all of our *nix installs, except FreeBSD machines. Also, PHP, Apache and MySQL are built into the Plesk control panel. However, they have to be 'turned on'. PHP, Apache, MySQL, Exim, etc. are also built into the cPanel control panel. If you would like these 'turned on', simply put this request in the Comments field of the online order form. For questions, contact
sales@layeredtech.com
The customer is responsible for setting up the DNS on their server. We can provide the RDNS (Reverse DNS) for you, as we do this for 95% of our customers. Be aware that the Layered Tech name will remain in the trace route. Once the server is deployed, a customer can simply send in a ticket to the Support Department requesting the RDNS be set up.
Resellers
Yes, we do offer discounts to our valued resellers. Reseller discounts begin with the second server purchased and include discounts of up to 50% off initial set-up fees and up to 20% off monthly fees (view
Discount Matrix). Being a reseller also allows you access to our reseller-only forums, where we post specials specifically for our reseller channel with prices of up to 25% off retail! Learn more about the
Reseller Program
We also provide an
Affiliate Referral Program, a completely web-based referral program that tracks clicks and sales via a web link from your web site to ours.
Learn more
Legal
Layered Tech does allow legal adult content on our websites (18+). All content on a Layered Tech server must follow our AUP and must follow all applicable US laws. Layered Tech may, at any time, at its sole discretion, require the customer to provide legal documentation fulfilling the requirements of 18 U.S.C. 2257 for their review. Any customer found to be in non-compliance with 18 U.S.C. 2257 or any other applicable law may have their account suspended or revoked at our sole discretion
No. Please read our
AUP /
TOS for more details. All IRC is strictly forbidden on our network. Any host found running either a IRC client or server will face suspension and possible cancellation of services. Please do not run IRC on any of the Layered Technologies networks.
